FAQ

Location

Toronto, Canada.

Product Origin

All products are hand-made right here in Toronto. They are never imported or bought for resale. All jewelry comes to you straight from the source.

Who is the Designer?

Hi there, I’m Helen. I’ve designed and made all the products you see on this website.

Expedited Shipping

All orders are shipped with Expedited service and include tracking and insurance. The cost is $15 for Canada, $10 for the US. You can expect to receive your parcel within 3 to 9 business days, depending on your location.

Returns

If you’re not completely satisfied with the product you purchased from us, please send us a message via the Contact page. We will arrange for either refund, repair or exchange. Please note, shipping charges are not refundable unless the product arrived damaged.

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