Custom Gemstone Jewelry

FAQ


Frequently Asked Questions

We are located in Toronto, Canada.

All products are hand-made right here in Toronto. They are never imported or bought for resale. All jewelry comes to you straight from the source.

Lena2012-Twitter2 Hi there, I’m Helen. I’ve designed and made all the products you see on this website.

All product are priced in American dollars.

We ship anywhere within Canada and the contiguous United States at the flat rate of $8. Regular shipping standard is 2 to 10 business days, depending on your location.

Express shipping is available at an additional charge: $10 for Canada, $15 for the US. You can expect to receive your parcel within 1 to 4 business days, depending on your location.

If you’re not completely satisfied with the product you purchased from us, please send us a message via the Contact page. We will arrange for either refund, repair or exchange. Please note, shipping charges are not refundable unless the product arrived damaged.